City West Water is one of three Victorian Government owned retail water businesses in metropolitan Melbourne. We provide drinking water, sewerage, trade waste and recycled water services to over 375,000 customers in Melbourne’s central business district, inner and western suburbs. We are also working with partners to provide alternative water supplies, including stormwater harvesting and aquifer storage and recovery.
We are proud of our heritage and our place of leadership in the inner and western suburbs of Melbourne. We pride ourselves on doing an excellent job and are committed to the development of our staff – for today and tomorrow. We seek to have the right people in the right jobs to achieve the right outcomes. This is underpinned by our focus on absolute safety.
In addition to our everyday services, we also manage a range of innovative programs which support the achievement of our vision, mission and business goals. See the Products section of this site for more information on some of these programs. Our Vision - To be an exceptional service provider that puts the customer first to benefit the community Values - Our Customers, Our People, Affordability, Community Liveability and Wellbeing, Innovation, Great Partnerships