From 1 July 2021, GWW will bring together the best of City West Water and Western Water to enhance customer service and water security, and provide more affordable services for the communities it serves. 

The challenge now and into the future for the organisation, is to continue to develop the organisation, addressing the unprecedented growth being experienced in Melbourne’s western corridor, in a way that:

• Delivers value for customers and communities;
• Contributes to a highly liveable, viable region;
• Cares for the environment;
• Leverages partnerships and technology to create future opportunities, and;
• Enables a performance focused, safe and inclusive workplace culture where employees can innovate and thrive.