Customer service design and user experience
Could you help us solve water?
Xylem is the leading technology provider in the water industry with the vision of solving world's most critical water challenges. We are committed to bringing out the best in our people through ongoing training and development, and a safety culture.
If you share our passion for providing outstanding customer service and you are an enthusiastic team player we may have an internal sales role for you in our Melbourne team, and located at ourMentone Office.
You will bring technical experience from an aligned industry (preferably with pump design or selection), experience liaising with distributors and field sales staff, and possess applications engineering expertise as well as a high level of mechanical aptitude.
In this fast paced role you will process customer quotations and orders, ensure on-time product delivery and utilize salesforce.com to capture important customer information. You will be keen to build positive relationships and continually promote Xylem as the company of choice for all things-water related. You will have a strong desire to learn about our customers, our culture and our vast product portfolio.
Skills and experience required:
Preferably 3 years in an internal sales, customer service or applications engineering capacity;
Excellent interpersonal skills;
Experience in pump selection or design an advantage;
Excellent problem solving and time management skills;
Well-developed computer skills Microsoft Office (Excel in particular);
A keen interest in continuing to develop your own technical skills as well as an understanding of Xylem products and applications;
A passion for the water industry and exceeding customer expectations.
What’s in it for you?
Opportunity to work with a global, industry leader
Be a part of a vibrant, friendly close-knit team
Career advancement opportunities
Attractive salary package + bonus component
Ongoing employee benefits
If you meet the criteria above and are keen to join us on our journey to solve water,apply now!
Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs.
In a world of ever-growing challenges, Xylem delivers innovative water technology solutions throughout the cycle of water.
Our technological strength across the life cycle of water is second-to-none. From collection and distribution to reuse and return to nature, our highly efficient water technologies, industrial pumps and application solutions not only use less energy and reduce life-cycle costs, but also promote sustainability.