Jan 31, 2023

Digital Marketing & Communications Coordinator

  • Australian Water Assocation
  • St Leonards NSW, Australia
Full time Communication


About the job

  • Become part of our Passionate, Collaborative & Inclusive team
  • Make a difference by inspiring and driving a sustainable water future
  • St. Leonards based, hybrid work environment, immediate start.


About us: The Australian Water Association (AWA) is a national not-for-profit organisation and Australia’s biggest water network. Our Purpose is to inspire and drive a sustainable water future. We work with almost 400 volunteers to provide opportunities for our members to Share, Connect and Inspire through our networks, events, programs and content. We also contribute to the Sustainable Development Goals (SDGs) in our region through our International Program. We have recently celebrated our 60th Anniversary and we are proud of the contribution that we have made to the water sector, through our members and to the quality of life and prosperity of all Australians and beyond.


After a very successful year we are embarking on the next exciting phase of our customer experience (CX) digital transformation and have ambitious plans for our people and our members. In doing this we are focussing on enhancing our employee experience and opportunities for our team. We are introducing a number of key roles to enable us to do even more great work for our members and to achieve a sustainable water future.


This is a wonderful time to join our innovative organisation as we continue to invest and digitally transform into a truly member centric organisation, and you will have an opportunity to contribute to shaping this and making a difference.


The opportunity:

Working closely with and reporting to our Head of Communications & Corporate Services you will be responsible for:

  • enhancing our member experience and increasing AWAs profile and reputation more broadly through our digital content and communications.
  • helping to drive engagement with our products and services such as membership and events through effective and targeted marketing.
  • implementing our digital communications and marketing strategy and collaborating with stakeholders to ensure its relevance and effectiveness while providing a superior member experience.
  • assisting in the development of a fully integrated digital tactical plan and plan, implement and evaluate digital campaigns and communications
  • raising brand awareness, reputation and profile by determining key messaging and campaigns to engage our members and the community.


We strive to foster a ‘One AWA’ culture by connecting and working closely with our colleagues, this means collaborating with key stakeholders to deliver on our member centric strategy.



What you’ll need to succeed:

  • Strong understanding of digital marketing and it’s interrelationship with social media and website development.
  • Well-developed content creation skills across digital, online and social including copywriting, editing and video production.
  • Great at developing, nurturing and managing positive working relationships and deliver excellent client service with both internal and external clients.
  • As every day at AWA is different you will need excellent organisation and time management skills as well as exceptional attention to detail.

Why you’ll love working with AWA: We’re a diverse collection of people who have come together because we share a common goal to inspire positive change. Our team are supportive and we have an open-minded, forward-thinking, and inclusive culture. We offer a range of employee benefits including flexible work arrangements and a hybrid work environment, time off in lieu, a focus on your professional development and mentorship opportunities, wellbeing initiatives, birthday leave, salary packaging and access to discounts across a range of retailers and entertainment.

Find out more about the great work we do here: AWA is celebrating 60 years.


Diversity, Equity, and Inclusion: We are committed to ensuring diversity, equity, and inclusion throughout our organisation and celebrate difference in all that we do.


We believe our people are our greatest asset and by supporting and incorporating their diverse talents, knowledge, perspectives, and experiences, we can strengthen our relationships with our members and influence real change.


We are committed to building a team that represents a wide variety of backgrounds, perspectives, age, gender, skills, abilities and locations.


To apply: Please provide a covering letter specifically addressing the selection criteria together with your CV by no later than 16th January 2023 to toshea@partale.com.au


Australian Water Association

Required work rights

Residents Only

Apply Now