Nov 22, 2018

Urban Development Manager

$160,000 - $170,000 yearly
  • City West Water
  • Melbourne VIC, Australia
Full time Engineering


Urban Development Manager


  • High performance, inclusive and flexible environment
  • Leadership role influencing Melbourne’s CBD and the growing west
  • Dynamic business with strong change agenda

The organisation

Based in Melbourne’s CBD fringe, City West Water provides world-class clean drinking water and sewerage services to over one million customers and 40,000 businesses in Melbourne’s CBD and the growing western suburbs. We are proud to serve the city that has been awarded world’s most liveable time and time again, and are working hard to support our customers through the challenges of population growth and a changing climate.


We are creating an organisation that is as vibrant and diverse as the community we serve, as we recognise that our people are our greatest asset.


The opportunity

The position is integral in ensuring we provide exceptional services to the development industry and activities across the Melbourne CBD and the growing west.

Reporting directly to the General Manager, Infrastructure and Delivery, you will lead and enhance City West Water services, creating a digitally enabled and customer-first technical environment.  Your approach will enable a culture that places customers first, focuses on high performance and fosters development. As a senior and influential leader in the business and you will take on group wide leadership responsibilities, including a focus on safety leadership.

The role operates in a fast paced and collaborative team environment, and is responsible for exceptional services to customers across development types including the effective delivery of urban development assets for City West Water’s customers.

What you’ll bring to the role

  • Experience in driving a high performance culture and inspiring a “can do” attitude in others
  • Safety leadership and role modelling
  • Experience in leading change and continuous improvement in a dynamic customer-first, digitally enabled and technical environment (across culture, capability, processes, systems)
  • Understanding of drivers, challenges, opportunities, policies and processes relevant for urban development activities
  • Experience in developing opportunities to enhance customer service and relationships, and collaborating internally and externally for improved community and organisational outcomes
  • Anility to establish strategic relationships with key stakeholders and groups as developers, consultants, contractors, plumbers, building industry, water industry, councils, peak bodies and government stakeholders and the community.



What we offer in return:

  • An attractive and competitive remuneration package including eligibility to a vehicle and performance bonus
  • Flexible working arrangements, including Work Life Balance and leave options
  • A focus on wellbeing (health insurance, flu vaccinations, skin checks)
  • Access to an Employee Assistance Program
  • Salary Continuance and Life Insurance
  • Commuter Club-discounted Myki
  • A centrally located office in vibrant Footscray, just 10 minute drive, or two train stops, from Melbourne’s CBD.


We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity at City West Water increases the effectiveness of teams and our capacity for innovation. We welcome applications from Indigenous people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds.

If you have any support or access requirements, we encourage you to advise us at the time of the application so we can assist you through the recruitment process.


For a position description or to find out more about careers at City West Water and the opportunities we offer, please visit our careers page. You can watch our careers video to find out why City West Water is a great place to work.

Although applications for this role close at 11.59pm on 3 December 2018, you are encouraged to apply earlier as shortlisting will commence during the application process.

Applicants must be eligible to work in Australia and have a satisfactory police check.

We exist for our customers and to benefit our community


City West Water

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