2 jobs found

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers. • Classification GVW4 $89,068 - $107,744 •Shepparton Based - regional lifestyle benefits •Full time - Fixed Term (3 years) Are you someone who thrives on a challenge and is passionate about leading and delivering change across an organisation? This fixed term role could be your opportunity to make a positive impact in an organisation focused on delivering an exceptional customer experience for the communities we service. You will be responsible for coordinating and leading our customer experience projects and actions across the corporation, aligned to the customer strategy. Collaborating with the Digital Data Analysis team, you will gain an understanding of behaviours and identify areas for improving the customer experience....

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers.  Classification GVW4 $89,068 - $107,744 Shepparton Based - regional lifestyle benefits Property services professional and a proven leader This key leadership position based in Shepparton will allow you to flex your professional muscle, drawing on demonstrated experience from a technical customer service delivery background, ideally within the water industry or utility sector. You are a proven leader, passionate about coaching and developing your team members in their customer facing and service delivery roles. A natural communication style allows you to guide and influence a diverse group of stakeholders and drive a culture of continuous improvement. As a property services professional with relevant tertiary qualifications,...